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Booking Policy

Booking Policy

Booking Policy : MICE India Trip

At MICE India Trip, we aim to provide a seamless and transparent booking experience for all our clients, including corporate groups, event planners, and individual travelers. Please review our booking policy carefully before confirming your reservation.

1. Booking Confirmation

  • All bookings are confirmed only after receiving a written confirmation via email/WhatsApp from our team.
  • A minimum advance payment is required to secure your vehicle and travel dates.
  • Bookings are subject to vehicle availability and route conditions (especially for hill destinations like Manali & Shimla).

2. Advance Payment Policy

  • 25% – 50% advance payment is required at the time of booking confirmation.
  • For peak seasons, long weekends, corporate events, and destination weddings, up to 100% advance may be required.
  • Remaining balance must be paid before trip start or at the time of pickup, unless otherwise agreed.

3. Payment Modes

We accept the following payment methods:

  • Bank Transfer (NEFT/RTGS/IMPS)
  • UPI Payments
  • Online Payment Gateway (if applicable)
  • Cash (as per company policy)

All payments should be made in favor of MICE India Trip. Payment details will be shared upon booking request.

4. Pricing & Inclusions

  • All rates are based on itinerary, vehicle type, and duration.
  • Pricing may include: fuel, driver allowance, and basic travel charges.
  • Additional charges (if applicable):
    • Toll taxes, parking fees
    • State taxes/permits
    • Night driving charges
    • Extra kilometers or hours

A detailed quotation will be shared before booking confirmation.

5. Vehicle Allocation

  • Vehicles are allotted as per the confirmed category (Sedan, SUV, Tempo Traveller, Coach).
  • In case of unavoidable circumstances, we reserve the right to provide a similar or upgraded vehicle.
  • Specific vehicle models (e.g., Innova Crysta) are subject to availability.

6. Cancellation & Refund Policy

  • Cancellation requests must be made via email or WhatsApp.
  • Refunds are processed based on the following conditions:
    • 7 days or more before travel – Partial refund after deductions
    • 3–7 days before travel – Limited refund
    • Within 72 hours or no-show – No refund

Exact cancellation charges may vary depending on booking type, vehicle, and season.

7. Changes & Modifications

  • Any changes in travel date, route, or vehicle must be requested in advance.
  • Modifications are subject to availability and may incur additional charges.
  • Last-minute changes during the trip may affect service quality and pricing.

8. Driver & Travel Guidelines

  • All drivers are trained, licensed, and experienced, especially for hill routes.
  • Guests are requested to follow local travel guidelines and safety norms.
  • Driver duty hours are regulated; extended hours may attract extra charges.

9. Client Responsibilities

  • Provide accurate pickup/drop details and travel itinerary at the time of booking.
  • Ensure timely availability at pickup location to avoid delays.
  • Any damage to the vehicle caused by passengers will be chargeable.

10. Liability Disclaimer

  • MICE India Trip is not responsible for delays caused due to traffic, weather, road conditions, or natural disruptions.
  • We are not liable for any loss of personal belongings during the journey.
  • All services are provided with utmost care and professionalism.

11. Contact & Support

For bookings and support:

📞 +91 99154 08717
📧 info@miceindiatrip.com

Our team is available to assist you with corporate travel, MICE events, destination weddings, and luxury transportation across India.

✔ Final Note

By confirming your booking with MICE India Trip, you agree to the above terms and conditions. We recommend reviewing all details carefully to ensure a smooth and hassle-free travel experience.